Our standard consultation fee is $170.   Clients with a referral and a Mental Health Treatment Plan from their GP receive a Medicare rebate of $87.45 per Counselling Psychology appointment, subject to conditions which are explained below. This amount is rebated after payment, leaving a gap of $82.55 for each consultation.

Clients receiving EMDR therapy may occasionally need longer sessions; these are charged at a pro rata of a standard session, i.e. a double session is charged at twice the standard rate. Your psychologist will discuss this with you before booking any non-standard sessions.

We strive to keep our fees at an affordable level. Our HICAPS connection means eligible clients can immediately receive their Medicare rebate at the time of consultation.

Please note: If you have reached your Medicare Safety Net threshold within a calendar year the Medicare rebate is increased (meaning less out-of-pocket expenses per consultation for the rest of the calendar year).

We do not offer a bulk billing service. Clients who participate in individual and group sessions  may be eligible for bulk billing of the group sessions.

In 2018 we introduced our Provisional Psychologist Program  which offers no-cost treatment to eligible clients, using the services of our provisional psychologist.

Mental Health Treatment Plans

Medicare rebates are available for up to 10 individual and 10 group allied mental health services per calendar year to clients who have a Mental Health Treatment Plan provided by a GP, psychiatrist or paediatrician.

Your GP or psychiatrist/paediatrician can refer you for up to six individual and/or six group allied mental health services at a time.

Depending on your health care needs, following the initial course of treatment (a maximum of six services but may be less depending on your clinical need), you can return to your GP or psychiatrist/paediatrician and obtain a new referral to obtain an additional four sessions to a maximum of 10 individual and 10 group services per calendar year (January 1st – December 31st).

What happens at the end of the calendar year?

You do not need to return to your GP at the beginning of a new calendar year if you still have remaining services left on your current MHTP. These rollover into the next calendar year. However it is strictly 10 services per calendar year, meaning any services you carry forward will count towards the 10 total services for the next calendar year.

For example, if a client had used seven of their 10 sessions in 2017, and still had three remaining on their MHTP, those three can be used in 2018. Once these have been used the patient has now used three of the 10 possible in the year of 2018. As all services have been used on previous MHTP, the client would then need to return to their GP or psychiatrist/paediatrician to get a new MHTP.

It may also be the case that you have services still remaining on your MHTP but have already had 10 sessions in one calendar year. In this situation the services left will not be able to be used until the following calendar year.

Compensable clients

No gap payment is required from approved compensable clients, i.e. those being funded by Workcover, TAC, NDIS, ADF or another organisation.


There are no out of pocket expenses for TAC clients at Evergreen Psychology.

As of March 2018, clients with an accepted TAC claim can access psychological services without needing any additional approvals. The TAC has also removed its medical excess on all claims registered after 14 February 2018. See the TAC website for more details.


There are no out of pocket expenses for Workcover clients at Evergreen Psychology.

If your Workcover claim is for a physical injury, to access psychology services under your claim you must get a medical doctor to write to your insurer, requesting psychology treatment. Once the insurer has the doctor’s request, you are entitled to up to six individual counselling sessions without any admission of liability from your insurer. After those initial sessions, your psychologist will write a report to your insurer. If the psychologist requests further counselling sessions in that report, the insurer will respond with a decision. Further details can be found on the WorkSafe web site.

Any questions, please do not hesitate to ask at reception.

Victorian Chronic Pain Care